To be disconnected from the service, please prepare the following documents:• For that, you just have to close all the taps and look at the meter | A contradictory meter reading is carried out in order to calculate the closure bill |
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High bill consumption In case of high bill consumption, Diam advises you to:• If you contest the disconnection or if it is delayed, you may contact directly OIFC or ONEIC | Contact one of our Branch Offices |
If you have a leakage, you will have to repair it as soon as possible.
23Services Related to the Connections As a general rule, only one connection will be allowable for one single property, premise or building with a single ownership title | As the owner of the house linked to the public network, you may need to stop the service for a certain period for personal purpose |
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Approval from the municipality for the number of connections requested | Read some custom messages that inform you of new services offered |
Please contact our Call Centre 1442 for more details.
To complete your request visit your nearest branch | Until the contract termination, you remain liable for any event related to the connection in which his responsibility may be determined |
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Permanent Temproray Connections If decided to build house or building, you may get a temporary connection | If you are the tenant, a letter of the owner of the property,• You may terminate your contract at any moment, on your written request, under the following conditions:• Check if there is no leakage in your internal network |