| Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one | |
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| I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services | We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future |
| Due to the current situation related to the coronavirus, we understand you may need to change your travel plans | I slept miserably due tot he pillow |
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| At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us | The room was changed but I should not have been given it in first place |
The room service offered a good range of food and service was pretty quick.
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